1. Choose the correct word for each sentence (20 БАЛЛОВ)
1. Could I have the data by the end of the week, please?
a) Not at all b) Certainly c) Don’t worry
2. I could bring the files to your office
a) Thanks – that’s very kind of you b) Yes c) Not at all
3. Would you like another cup of tea?
a) Not at all b) Not just now, thanks c) No, I don’t
4. Can you give me a lift to the station, please?
a) Not at all b) Of course c) Don’t worry
5. Let me show you to the conference room
a) Of course b) Don’t worry c) No, I don’t
6. Would you send this by express courier,
a) I’m afraid not b) Not just now, thanks c) No, I don’t
7. Thank you very much
a) Not at all b) Certainly c) Don’t worry
8. Let me borrow your magazine to read?
a) I’m afraid not b) Not just now, thanks c) No, I don’t
9. Would you like to sit down?
a) Of course b) You’re welcome c) Thank you
10. Please give me your phone number
a) Not at all b) Certainly c) Don’t worry
2. Use the correct word in each sentence form the words below.  (20 БАЛЛОВ)
Nonverbal         physical         business         say         body             at (2)     modern     told         education         hierarchy
1) Russians are a very demonstrative people, and public ________ contact is common.
2) ______ meetings generally begin on time.
3) Understanding _______ language can help you improve your negotiations skills.
4) Body language is a __________ form of communication.
5) John is a very polite person both _____ home and _____ work.
6) Anna is __________ she didn’t like Victoria’s table manners.
7) Did the boss __________ he would be late?
8) The professor _______________ us that sand was used to make glass.
9) Politeness is often linked to _____________.
10) We are more polite to people who are above us in the organizational _____________.
3. Answer the questions on the topics (10 БАЛЛОВ)
вопросы по теме (5 предложений)
1. What are the possible reasons for cultural misunderstandings?
2. Why is it important to be aware of cultural differences in communication?
3. How can hierarchy influence communication?
4. What is the difference between Western and Eastern attitudes towards time?
5. Why is punctuality important for businesspeople?
4. Do grammar exercises. Turn from direct into reported speech
грамматика (15 предложений) (30 БАЛЛОВ)
1. “I can’t find my bag”, she said.
2. “They are working in the garden”, he said.
3. “When did you get married?” she asked us.
4. “I’ll go shopping tomorrow”, he said.
5. “I bought a new car last week”, he said.
6. “Tell me about yourself”, she asked.
7. “Can I paint the house myself?”, Ann asked me.
8. “I’ve put the washing in the washing-machine” he said.,
9. “Is a giraffe bigger than a mouse?”, Tom asked me.
10. “Don’t be rude, Jane”, Tom told.
11. “How long have you not phoned your uncle?”, he asked me.
12. “Make up a sentence”, the teacher asked.
13. “Hi was studying for an exam now”, the teacher said.
14. “Leaves fall from the trees in autumn”,  they said.
15. “We visited the circus last weekend”, they said.
5. Read the text below and write which statements are true and which are false. (20 БАЛЛОВ)
One of the stories that the knights used to tell as an example of politeness was about Julius Caesar. Once when he was entertained for supper by a poor peasant, the man gave him a dish of pickles to eat, thinking that they were the sort of vegetables that a highborn officer would like. Caesar showed his politeness by eating the whole dish of pickles and pretended to like them, although they burnt his mouth and disagreed with him considerably.
In Spain, you ask a man the way-he does not merely point it out, but takes off his hat, bows, and says that it will be a great pleasure to him to show it, and walks with you till he has set you properly upon it. He will take no reward.
A Frenchman will take off his hat when he addresses a stranger, even when he asks a policeman the way.
The Dutch fishermen, big and brawny as they are, take up the whole street when walking down it. But when strangers come along they stand to one side, and smilingly take off their caps as he passes.
A lady told me that when in one of the far west Canadian townships she met a group of wild-looking cowboys walking down the street, she felt quite alarmed. But as they got near they stood to one side, and took off their hats with the greatest respect, and made way for her.
1) A poor peasant was entertained for supper by Julius Caesar.
2) Caesar showed his politeness by eating two dishes of pickles and pretended to like them.
3) French will take no reward.
4) A Frenchman will take off his cap when he addresses a stranger
5) When a Frenchman asks a policeman the way he put his hat off.
6) This text is about people’s manners in different countries.
7) The Dutch fishermen take up the whole street when walking up it.
8) A lady told me about the far east Canadian townships.
9) A group of wild-looking cowboys walking up the street took off their hats with the greatest respect.
10) A group of wild-looking cowboys made way for a lady.